Shipping & Returns
Last updated: May 2026
Shipping Policy
- Processing time: Same business day (if ordered before 12:00 PM MST / 11:00 AM PST / 1:00 PM CST / 2:00 PM EST)
- Delivery time: Varies by USPS destination
- Shipping area: United States only
Order Tracking
Once your order ships, you will receive a tracking number via email. You can also view your order status in your account dashboard.
Returns & Exchanges
Due to the nature of our products, all sales are final. We do not accept returns or exchanges.
Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please contact us immediately at ammon@growkratom.com. We will send a replacement at no additional cost.